Online Banking

Essential Maintenance

Our Online Banking service will be unavailable on Sunday 14th July 2024 until 8:00pm

We would like to apologise for any inconvenience that this may cause.

Bank safely
Current fraud trends – please read

Please be alert to invoice re-direction fraud. This happens when a fraudster impersonates one of your suppliers, they may have hacked your supplier’s email system, or created a fraudulent email address which is similar to that of your supplier.

Fraudsters will do this in order to send you an amended payment instruction containing fraudulent beneficiary account details, with the aim of diverting your funds to them. It is therefore critical that you protect your business against this type of fraud by undertaking the following checks before you instruct us to make a payment to your supplier: 

  • When you receive an email from a supplier, always check that the email address is a match with previous legitimate emails received from them. Fraudsters may create an email address which is similar but there may be slight differences that they hope you will not identify.
  • This may be a regular payment that you make or it may be the first time you have paid the supplier. Either way, always contact the supplier to verify the instruction is correct, using your established contact details for the supplier and not the contact details provided within the email received. 

Important Information – Essential Maintenance

Online Banking will be unavailable on Saturday 29th June between 07:00-20:00

We would like to apologise for any inconvenience that this may cause

Keep track of your finances with 24/7 Online Banking

Online Banking with The Access Bank UK Limited is a safe, fast and convenient way to manage your account(s) whenever you want.

Easy, safe and convenient Online Banking is just a few clicks away.

We are now using two-factor authentication to verify your identity when you make transactions using Online Banking. Regulations have been introduced to implement layered security and we are required to make further identity checks to protect you from fraud.  This means that your current transaction password has now been replaced with a One Time Password which we will send to your mobile phone when you make a transaction. 

So you can continue to transact, your contact details need to be up-to-date. If you need to provide us with an updated mobile phone number please contact your Relationship Manager or our Customer Service Team on 0333 222 4516 or +44 1606 813 020 (if calling from outside the UK).

You should always access the Online Banking service by clicking on the link on this page. You should not try and bookmark the URL of the Online Banking login page directly, as this URL may change. Our Online Banking site is a secure site which will open in a new browser window.

If you are experiencing any difficulties accessing Online Banking this may be due to incompatibility with certain devices or web browsers. We recommend using an up to date version of Google Chrome (Apple MAC or Windows) or Internet Explorer (Windows) on a laptop or desktop computer. Please note that Online Banking does not support TLS 1.0 and TLS 1.1 security settings – your browser will need to support TLS 1.2. Please do not hesitate to contact your Relationship Manager or our Customer Service Team on 0333 222 4516 or, if calling from outside of the UK +44 1606 813 020 (lines are open weekdays from 9.00am to 5.00pm), if you require any assistance.

Secure access to your accounts 24/7

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