From time to time, you may receive an email which appears as if it has been sent from The Access Bank UK Limited advising you that you have, for example, won a lottery prize or are due to inherit a large sum of money from an unknown benefactor and asking you to verify your personal or bank details or send an advance fee in order to receive the money.
The Access Bank UK Limited will never ask you to provide your personal details or bank details by email, unless there are specific requirements set by a client instructing us to contact them by email only.
The Access Bank UK Limited is the only bank affiliated to Access Bank Plc of Nigeria and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority in the UK.
Our registered company name is The Access Bank UK Limited. Access Private Bank is a division of The Access Bank UK Limited. Neither we nor our parent company Access Bank PLC operate under any other company or trading names in the United Kingdom.
If you receive an email which appears as if it is from The Access Bank UK Limited but you are unsure of its authenticity, please forward the email, with internet headers if possible, to us at email@example.com and we will confirm whether the email was sent to you by us.
If you receive a call apparently from The Access Bank UK Limited that you were not expecting and want to check whether it was made by us please call us on 0333 222 4516 if you are inside the UK, or on +44 1606 813020 if you are outside of the UK. Our lines are open 9.00am – 5.00pm, Monday to Friday excluding Bank Holidays.
If however you believe you are the victim of fraud your next course of action should be to contact your local law enforcement agencies.
The Financial Conduct Authority has published helpful information on the most common types of fraud schemes and how to protect yourself from them which you may find useful.