At The Access Bank UK Limited, Hong Kong Branch, we pride ourselves on our efficiency when dealing with your queries. However, in the unlikely event that we have not answered your query to your satisfaction, please let us know as soon as possible so that we can rectify the matter without delay.
Please call us on +852xxxxxxxx [TBC] or email us at: [TBC]
You can alternatively send us a message with your details via the form below:
In the unlikely event that you are not satisfied with the outcome of your complaint, you have the right to refer the matter to the Hong Kong Monetary Authority (HKMA).
Hong Kong Monetary Authority (HKMA) can be contacted by details below:
Address:
Complaint Processing Centre
Hong Kong Monetary Authority
55th Floor, Two International Finance Centre
8 Finance Street, Central, Hong Kong
Email: bankcomplaints@hkma.gov.hk
Find out more below about how we can help.
The Access Bank UK Limited – Hong Kong Branch is regulated by the Hong Kong Monetary Authority. HKMA Licence number L111.