To make using our site as straightforward as possible and to improve the service we offer you, we use cookies.
What are cookies?
Cookies are harmless text files that websites can store on your computer when you visit a website. The cookies that we use do not store personally identifiable information nor can they harm your computer.
There are two main types of cookie:
We use both types of cookie. As well as being transient or persistent, cookies can also be stored on your computer by us, The Access Bank UK Limited, (known as first-party cookies) or by partner companies we select to help us run and manage our websites (known as third-party cookies). In our case, third-party cookies stored by this website are still subject to the provisions set out below.
What we use cookies for
Cookies are common. They do not harm your system and do not retrieve any information about you which is already stored on your computer. Cookies help you do things online while visiting a website. For example, a cookie might store your login name so you don’t have to keep re-entering it when you next visit the same website.
We use cookies to:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| cmplz_* | Essential | Used by the cookie consent system to store the visitor’s consent choices, selected cookie categories/services, banner status, and related policy information. | 365 days |
| _ga / _ga_* | Statistics | Used by Google Analytics to distinguish visitors and measure page views, sessions, and site usage. | Varies |
| _gid | Statistics | Used by Google Analytics to distinguish visitors and help measure site usage. | 24 hours |
| _gat_UA-* | Statistics | Used by Google Analytics to help manage request rates and analytics behaviour. | 1 minute |
| _gcl_au | Marketing | Used by Google’s Conversion Linker to store ad click information and support conversion measurement. | 3 months |
| cf_clearance | Essential / Security | Used by Cloudflare to store challenge or JavaScript detection clearance so trusted visitors can access the site without repeated security challenges. | 30 minutes |
Please note: Where cookies share a common naming pattern and purpose, they may be grouped together in this table using a wildcard symbol (*). This is intended to present the information clearly and avoid unnecessary repetition.
Services requiring enabled cookies
Some of the features in our websites may require that we store cookies on your computer so that you can use these features as well as to protect any financial and personal information that you enter into our websites.
Changing your cookie settings
You are not obliged to accept the cookies that we store on your computer. You can change your internet browser’s settings so that it will not allow our websites (or any website) to store cookies on your computer. You can also use these settings to view or delete any cookies that are stored on your computer after you leave a website. To enable or disable cookies, follow the instructions provided by your internet browser. These settings can usually be found within the “Help”, “Tools” or “Edit” section of your internet browser. Alternatively, further information is available at www.allaboutcookies.org/manage-cookies which provides more specific information and tells you how you can manage cookies to suit your own preferences.
Other information relating to your computer
When you visit one of our websites we may collect information about the computer you use, including, where available, your network IP address, your computer’s operating system and the type of internet browser that you are using. This information helps us resolve any specific issues you may be having with any of our websites, and also allows us to tailor our websites to work with the many different types of internet browser available. This is statistical information about our websites’ visitors. The information is anonymised and cannot identify you as an individual.
