If you receive an email which appears as if it is from The Access Bank Malta Limited, but you are unsure of its authenticity, please forward the email, with internet headers if possible, to us at Fraud-Support@theaccessbankmaltaltd.mt and we will confirm whether the email was sent to you by us.
If you receive a call apparently from The Access Bank Malta Limited that you were not expecting and want to check whether it was made by us, please call us on +356 23167900. Our lines are open 8.30am – 5.30pm, Monday to Friday excluding Bank Holidays.
If however, you believe you are the victim of fraud, your next course of action should be to contact your local law enforcement agencies.
For more information on financial scams please refer to The Malta Financial Services Authority (MFSA) Scams, Warnings and Reporting document to keep yourself informed on red flags and how to protect yourself.
If you believe that you may have responded to a scam, or been a victim of fraud, please immediately contact your Relationship Manager in the first instance.
Alternatively, please call us on +356 23167900. Our lines are open 8:30am – 5.30pm, Monday to Friday excluding Bank Holidays.Phishing, smishing and vishing
How it could happen to you
How to protect yourself
Authorised Push Payment (App) Fraud
In an authorised push payment scam, a criminal will trick their victim into sending money directly from their account to an account which the criminal controls. Learn more about these methods below:
Invoice scam
How it could happen to you
How to protect yourself
Purchase scam
How it could happen to you
How to protect yourself
Investment scam
How it could happen to you
How to protect yourself
Romance scam
How it could happen to you
How to protect yourself
Impersonation scam
How it could happen to you
How to protect yourself
Advance fee scam
How it could happen to you
How to protect yourself
The Access Bank Malta Limited is registered in Malta (C 107833), licensed and regulated by the Malta Financial Services Authority, to carry out the business of banking in terms of the Banking Act 1994.
Registered Office: Level 4, The Piazzetta Business Plaza, Triq Għar il-Lembi, Sliema, SLM 1605, Malta.
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