Coronavirus: help and support

We are here to listen and help

We are mindful that the current Coronavirus situation is causing concern to our customers during this uncertain period and is impacting on many people’s daily lives.

We are open for business, ready to support our customers and you can continue to contact us in the usual way.

Please contact your relationship manager or visit our Contact us section to find the relevant team who can support you.

We have a full range of tools available and our key focus is to continue to support people and businesses through this period of potential financial stress.

We encourage customers who are experiencing difficulties to contact us as soon as possible so that we can discuss the support that is available.

We continue to review the situation so we can provide the most appropriate support to our customers, partners and employees.

Stay fraud safe

Please be aware that some criminals are using the coronavirus outbreak as an opportunity to scam the public. This includes offering medical products, guidance or a safe haven for money. Please remain vigilant and stay up to date with the latest information on our fraud alert page.

Where can I find the latest medical advice about coronavirus?

National Health Service

Public Health England

The Access Bank UK Limited is registered in England & Wales, Company Number 6365062. Registered Office: 4 Royal Court, Gadbrook Way, Gadbrook Park, Northwich, Cheshire, CW9 7UT. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. FCA & PRA Registration Number 478415. 

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