Fraud Alert

From time to time, you may receive an email which appears as if it has been sent from The Access Bank UK Limited advising you that you have, for example, won a lottery prize or are due to inherit a large sum of money from an unknown benefactor and asking you to verify your personal or bank details or send an advance fee in order to receive the money.

  • The Access Bank UK Limited will never participate in any type of lottery scheme, and it is likely that the email is fraudulent, even though it appears genuine.
  • The Access Bank UK Limited will never use free email accounts to contact its clients, or contact its clients via instant messaging services or social networking sites.
  • The Access Bank UK Limited will never ask you to send money as part of a job offer or the promise of a job offer.
  • The Access Bank UK Limited will never ask you to send fees in advance via a money transfer service in return for a loan, receipt of a large inheritance or any other banking service.
  • The Access Bank UK Limited has only three websites, the addresses of which are www.theaccessbankukltd.co.uk , www.accessprivatebank.com and www.sensiblesavings.co.uk. If you receive an email which appears to have come from another domain, or you are directed to any other website in our name, it will be fraudulent.
  • The Access Bank UK Limited will never ask you to provide your personal details or bank details by email, unless there are specific requirements set by a client instructing us to contact them by email only.
  • The Access Bank UK Limited is the only bank affiliated to Access Bank Plc of Nigeria that is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority in the UK.
  • Our registered company name is The Access Bank UK Limited. Access Private Bank is a division of The Access Bank UK Limited. Neither we nor our parent company Access Bank PLC operate under any other company or trading names in the United Kingdom.
  • The Access Bank UK Limited does not act as an intermediary for online auction sites and would never issue you with a receipt from a buyer, demand that you provide shipping or tracking numbers for an item you are selling or ask you to send fees in advance or purchase gift cards as part of the transaction.
  • Please follow the link to our leaflet for some useful information about ‘How to protect yourself from debit card fraud’. By using the mobile banking app and following these simple steps we can reduce the risk of debit card fraud. If you have any questions about your debit card, please call the Customer Support Team on +44 (0)1606 537 800 between the hours of 9am to 5pm Monday to Friday.

If you receive a call apparently from The Access Bank UK Limited that you were not expecting and want to check whether it was made by us please call us on 0333 222 4516 if you are inside the UK, or on +44 1606 813020 if you are outside of the UK. Our lines are open 9.00am – 5.00pm, Monday to Friday excluding Bank Holidays. If however you believe you are the victim of fraud your next course of action should be to contact your local law enforcement agencies. The Financial Conduct Authority has published helpful information on the most common types of fraud schemes and how to protect yourself from them which you may find useful.

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