Corporate social responsibility

The way in which we can balance our economic, environmental and social impact while continuing to grow our business and enhance our reputation is an area of key importance for The Access Bank UK Limited.

We are committed to developing a long-term relationship with our clients and providing them with an evolving range of products and services to meet their progressing needs. We are also committed to developing a sustainable business model that can underpin growth and opportunity in Nigeria, Sub-Saharan and West Africa. This commitment is reflected in our values as a business.

Passion for customers and those empowered through our business

In addition to service excellence, we strive to achieve the following goals for our customers who use our products and services:

  • Economic empowerment: enabling them to achieve more through the provision of finance.
  • Financial education: helping them to clearly understand how our products and services work.
  • Treating customers fairly: building long-term relationships based on trust, fairness and transparency.

Empowering our employees

We are committed to helping our employees reach their full potential as well as encouraging a sense of ownership at individual level, whilst fostering team spirit and loyalty to a shared vision. As a part of our ongoing commitment and focus on Personal and Corporate Social Responsibility some of our team took part in the 2014 Race for Life event.

Race for Life is organised by Cancer Research UK, the world’s largest independent research and awareness charity. It is a series of 5k and 10k events which are helping raise money to beat all 200 types of cancer. Since Race for Life started in 1994, an incredible six million women have taken part and raised more than £500million for Cancer Research UK.

The Access Bank UK’s team has formed a strong team of staff from across the Bank. We were amongst 12,000 participants that braved the blistering temperatures to take part in the 5k race on Sunday, 27th July 2014 in London’s Hyde Park. The event was very successful and overall raised £458,768 in total for the charity.

We are proud to have been awarded Investors in People (IIP) accreditation, which we have held since 2011. This was further enhanced by us subsequently being upgraded to IIP Gold Status in 2017. We believe that our consistently low staff turnover rate reflects in part the advances we have made in training and development.

The Bank is currently working in partnership with BPP professional apprenticeships and Chartered Institute of Personnel & Development (CIPD) programmes. We operate the Higher Apprenticeship Scheme, which aims to develop an apprentice’s skills, knowledge and abilities alongside their day-to-day duties. The apprentice is then required to demonstrate their capability by completing learning activities in addition to fulfilling their professional role. This further enhances the skill set and talent pool within the Bank.

We have also established an internal mentoring programme, supported by external courses, to develop the skills of both the mentors and the mentees within their role.

Supporting the broader community

The Group’s Corporate and Social Responsibility activities were focused on ‘Women and Girl-child Empowerment’ and ‘Children with special abilities’ initiatives. The empowerment of women project included provision of books and equipment, an empowerment lecture series, a scholarship award and a mentoring programme. Through the Children with Special Abilities campaign, the employees brought hope to children living with Down’s syndrome as well as those who have dedicated their life’s work to care for people living with these disabilities.

Alongside this work, the Access Bank Group has continued its commitment to a variety of other community initiatives, such as school renovation and adoption projects that improved the quality of education and impacted the lives of over 1000 pupils.

Access Bank Group supports UNICEF through the high-profile Access Bank Charity Shield polo matches in Nigeria that have run for the past five years in conjunction with 5th Chukker. The sponsorship provides a platform for supporting orphaned and vulnerable children in Nigeria. Access Bank plc and Fifth Chukker raise funds for UNICEF through the high-profile Access Bank Charity Shield polo matches in Nigeria.

The Access Bank UK’s Private Bank holds the Annual Access Charity Shield in the UK which provides a foundation for extending this charity partnership to the UK.

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